14 June 2007

Imagine

Imagine a world without Genocide.

Can you?

Finally

I didn't realize how computer dependent I am until I lost my computer. There are just so many things that I do on this thing that I really can't miss a day without it. Yea, some people give me crap because I can't live without it - but then again - this is my work and the way I work. Taking away my computer is like taking away a runner's shoes. Sure they can still run, it's just easier having the right tools.

They say that replacing my monitor and redoing/replacing two of my board's fans should fix the problem... we'll see.

More to come.

10 June 2007

HP SUCKS


So yea, I know that everyone has something to say about some computer company, but HP sucks. After you buy a computer, the computer company usually sends you promotions regarding extended warranties. In that, I decided that I was going to get their 3-year accidental damage one (one of the highest and most protective plans available for consumers).


Anyways, so my Notebook, a zd8080us, has the tendency to get over-heated and cause the 5-fans to turn on high - constantly. These things are VERY loud. Anyways, I've sent my computer in 3-times for the same issue and it still hasn't gotten fixed. It's now in for the fourth...


The first time they gave me a new battery, hard drive, CD Drive, and power charger thinking that was the issue. Solved the issue? Nope.

The second time they gave me a new motherboard, and after a month it came back. Solved the issue? Nope.

The third time they gave me a new motherboard again (as if the 2nd one wasn't enough). Did the problem come back? Yes. Did they fix the problem? Nope.


I've now sent it in again for the fourth time explaining to the lady on the, Susan, that 100% of the times you have tried to replace my motherboard - it has NOT worked. I know I'm not a computer scientist, but DO SOMETHING ELSE! I don't know what kind of competence of problem-solving you need to have, but I've had some issues with HP. Whoever hires them made a big mistake...


All-in-all... Don't buy their extended warranties... they suck and have HORRIBLE customer service.


UPDATE 06.24.07: On June 15, HP decided that they were finally going to replace my machine. Why? I don't know - but it took a lot of work. It is not necessarily what I wanted to do, but I am just happy that HP is taking a new stance on the issue.